Kustomer AI
AI-driven CRM platform for customer service
Price
$89/mo
Setup
1-2 weeks
advanced
Trust
80Features
APITeamSSO
01
Overview
Kustomer is a CRM-based customer service platform with AI capabilities including intent detection, automated routing, suggested replies, and conversational AI assistants. It provides a unified timeline view of each customer.
02
Who it's for
Good fit
D2C brands
ecommerce companies
mid-to-large support teams
Not ideal
very small teams
companies without CRM needs
03
Details
VendorKustomer LLC (Meta Platforms subsidiary), US
Founded2015
Pricingsubscription
Platformsweb
IntegrationsShopify, Salesforce, Slack, Twilio, Facebook Messenger
04
Trust & Security
80/100
high trustSOC 2 Type II
verifiedISO 27001
noneGDPR
verifiedStatus page
yesTrains on your data
no05
Use cases featuring Kustomer AI
06