Crisp vs Intercom Fin
Side-by-side comparison for customer support.
01
Quick verdict
02
Side by side
| Crisp | Intercom Fin | |
|---|---|---|
| Price | $25/mo | $29/mo |
| Free tier | 2 seats, basic live chat | No |
| Pricing model | freemium | subscription |
| API | Yes | Yes |
| Team features | Yes | Yes |
| SSO | No | Yes |
| Setup | 15 minutes | 1-2 hours |
| Difficulty | easy | moderate |
| Platforms | web, desktop_mac, desktop_windows, mobile_ios, mobile_android | web, mobile_ios, mobile_android |
| Integrations | Slack, WordPress, Shopify, Zapier | Salesforce, Slack, Jira, Zendesk |
03
Trust & Security
Crisp
50/100
moderateSOC 2 Type II
noneISO 27001
noneGDPR
verifiedStatus page
yesTrains on your data
noIntercom Fin
100/100
high trustSOC 2 Type II
verifiedISO 27001
verifiedGDPR
verifiedStatus page
yesTrains on your data
no04
Who each tool is for
Crisp
Good fit
startups
small businesses
SaaS companies
Not ideal
large enterprise with complex routing
companies needing phone support
Intercom Fin
Good fit
SaaS companies
mid-size support teams
product-led growth companies
Not ideal
very small teams under 5 people
companies without existing help center
05