ChatBot.com vs Crisp
Side-by-side comparison for customer support.
01
Quick verdict
02
Side by side
| ChatBot.com | Crisp | |
|---|---|---|
| Price | $52/mo | $25/mo |
| Free tier | 14-day free trial | 2 seats, basic live chat |
| Pricing model | subscription | freemium |
| API | Yes | Yes |
| Team features | Yes | Yes |
| SSO | No | No |
| Setup | 30 minutes | 15 minutes |
| Difficulty | easy | easy |
| Platforms | web | web, desktop_mac, desktop_windows, mobile_ios, mobile_android |
| Integrations | LiveChat, Messenger, Slack, Shopify | Slack, WordPress, Shopify, Zapier |
03
Trust & Security
ChatBot.com
60/100
moderateSOC 2 Type II
claimedISO 27001
noneGDPR
verifiedStatus page
yesTrains on your data
noCrisp
50/100
moderateSOC 2 Type II
noneISO 27001
noneGDPR
verifiedStatus page
yesTrains on your data
no04
Who each tool is for
ChatBot.com
Good fit
ecommerce stores
lead generation teams
small support teams
Not ideal
enterprise needing deep customization
teams needing voice support
Crisp
Good fit
startups
small businesses
SaaS companies
Not ideal
large enterprise with complex routing
companies needing phone support
05